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Managed Services

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Managed Services

Home // Services // Managed Services

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Managed Services

Managed, Proactive & Responsive IT
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When leveraged properly, we believe that managed services should be a productivity machine for your business.

We'll customize a support plan, tailored to your environment, that meets and exceeds the specific technological needs for your organization. Issues are fixed before they can present a larger problem, reducing downtime and increasing productivity.
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What's Included:

  • Backup and Disaster Recovery Services

  • CTO and Strategic IT Consulting

  • IT Security

  • Mobile Device Management

  • Network Monitoring and Management

  • Remote Monitoring and Management

  • Vendor Management

  • 24/7 IT Help Desk Support

  • Backup and Disaster Recovery Services

  • CTO and Strategic IT Consulting

  • IT Security

  • Mobile Device Management

  • Network Monitoring and Management

  • Remote Monitoring and Management

  • Vendor Management

  • 24/7 IT Help Desk Support

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Managed Services to Suit Your Situation

Fully Managed Services

If you're looking for an IT partner to not only manage but also support every piece of hardware and software on your network, our fully managed services are for you. We'll handle it all - from your infrastructure to server maintenance to new user setups, real-time support and absolutely everything in between.

Our support team is at your beck and call 24 hours a day, seven days a week, 365 days a year so you don't have a thing to worry about. Our fully managed services let you work the way that you want to - rather than being forced to change the way you work to make up for limitations in your technology.

Co-Managed Services

If you have your own in-house IT team that is too busy focused on everyday tasks and doesn't have enough time to focus on what really matters, our co-managed services are for you.

We'll take over the management of your day-to-day systems, taking care of everything from minor and major issues to password management and more. Your own IT employees can then get back to focusing on the most important things of all: driving your business forward by any means necessary.
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Real Results

Packaging Technology Group first came to us after switching from a different managed services provider that they had been working with for years. While the previous provider did some things well, many of their core challenges weren't being addressed: they didn't have a standard practice in place for sharing information, onboarding new employees, or resolving lingering computer issues for their users:

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"After switching to Advantech, they standardized our new hire onboarding procedure and took over most of it on our behalf. We're a growing company, so that was something really important for us. We onboarded a few new employees in the first three months and we had zero issues.

They also helped us save money on laptops by doing the purchasing for us. Their consistent service meets our business needs through innovative solutions and reliable support, designed to keep our systems fully operational. For this reason, we rely on our continuing relationship, which in turn allows us to focus on our business.

P.S. Our onboarding and transition process from our previous provider, to AdvanTech, was seamless!"

Jennifer Robitaille
Jennifer Robitaille

Administrative Executive, Packaging Technology Group

Fall River, MA

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All It Takes is a Phone Call to Get Started

Are you ready for a fully managed infrastructure, or do you need to support and empower your existing IT people through co-managed services?

Either way - give us a call at (508) 676-7800 or click the button below to schedule your exploratory call so that we can decide how to come up with the best managed IT support plan for your business.