Advantech IT: Our History, Our Mission
Advantech IT was founded in 2003 with the goal of addressing what was quickly becoming a sizable gap in the IT marketplace. Larger IT companies, who are equipped to offer the advanced solutions businesses depend on, often times lack responsive and personal support. While smaller companies, who can excel at providing a more personal relationship, are often times forced into a reactive cycle that offers little to no strategic insights. Looking to fill the gap in the marketplace, Advantech uniquely provides the power of the larger IT companies with the personalized touch of the smaller ones: sophistication and personality, innovation and specificity.
What Makes Us Different
We don't offer Chief Technology Officer services as an add-on - it's included in our base services because we know that providing the right leadership is the only way to accomplish your unique goals.
Proactive IT Management
We don't wait around for something to break so we can fix it. By using remote monitoring and management, we detect and solve the problems that could impact your business now before they have a chance to actually do so later on.
No Long-Term Contracts
We don't want you to do business with us because you can't get out of a contract. Our clients stay with us (many for over a decade) because they want to, period.
Unmatched Response Time
Do you hate waiting days or even weeks for an issue to be resolved? Great - we hate it too. We respond to most tickets within minutes and solve most problems within hours.
Our Core Values
No matter how our business continues to grow and evolve as time goes on, the core values that we were founded on remain true. We live by these values - they're in our DNA - and we do it because they allow us to better serve our customers.
Innovation is a Requirement
You want to be able to break new ground in terms of what you can do, but that's going to be hard if we don't do the exact same thing with the resources we provide to you. We don't just keep up with the latest technology - we live on the cutting edge.
The Client Comes First
Every step we take is one made with your best interests in mind. Making the most positive, meaningful impact on our clients isn't just what keeps us going - it's why we got into this field to begin with.
Integrity Above All Else
We will always give you our unfiltered, honest opinion. If we make a mistake, we'll own up to it. We'll always shoot you straight, no matter what, and we expect you to do the same.