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About Us

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About Us

Home // About Us

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Advantech IT: Our History, Our Mission

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Advantech IT was founded in 2003 with the goal of addressing what was quickly becoming a sizable gap in the IT marketplace. Larger IT companies, who are equipped to offer the advanced solutions businesses depend on, often times lack responsive and personal support. While smaller companies, who can excel at providing a more personal relationship, are often times forced into a reactive cycle that offers little to no strategic insights. Looking to fill the gap in the marketplace, Advantech uniquely provides the power of the larger IT companies with the personalized touch of the smaller ones: sophistication and personality, innovation and specificity.

We don't offer pre-packaged solutions. By making every effort to understand your business, we help build the IT services package that works for you and you alone. Whether you want to improve workflow processes, manage tech vendors, increase productivity or all of the above and more, we'll be there for you every step of the way.
Our offices are located in Fall River Massachusetts and we serve clients throughout Southern New England.
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IT Leadership Team

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bruno calouro

Chief Technology Officer, Vice President

Bruno brings more than 20 years of technical experience to AdvanTech, overseeing Technical and Sales. His strength in Business Technology and Intelligence is a key asset to our firm. As an entrepreneur, Bruno also has experience in the automobile and non-profit sectors.

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CRYSTAL CALOURO

Chief Operating Officer, President

Crystal brings more than 15 years of executive level business experience to AdvanTech, overseeing all daily operations, including Administrative, Customer Relations, and Technical departments. She is responsible for executing and sustaining Advantech's corporate initiatives.

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John Rossi

Senior Network Engineer

John has been a strong technology leader at AdvanTech for over the past decade, contributing to network engineering, project management, and custom development.

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Jason Vieira

Technical & Unified Communications Manager

Jason is responsible for unified communications service delivery and management, and is the Help Desk team lead, while providing technical expertise in other areas at AdvanTech.

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Tyrone Watkins

Client Service Manager

Tyrone is responsible for Managed services, both remote and onsite. His primary focus is to ensure our services are properly aligned with our customer's expectations.

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What Makes Us Different

Solutions
Unique Solutions

We don't offer Chief Technology Officer services as an add-on - it's included in our base services because we know that providing the right leadership is the only way to accomplish your unique goals.

IT Management
Proactive IT Management

We don't wait around for something to break so we can fix it. By using remote monitoring and management, we detect and solve the problems that could impact your business now before they have a chance to actually do so later on.

Contracts
No Long-Term Contracts

We don't want you to do business with us because you can't get out of a contract. Our clients stay with us (many for over a decade) because they want to, period.

Response Time
Unmatched Response Time

Do you hate waiting days or even weeks for an issue to be resolved? Great - we hate it too. We respond to most tickets within minutes and solve most problems within hours.

Our Core Values

No matter how our business continues to grow and evolve as time goes on, the core values that we were founded on remain true. We live by these values - they're in our DNA - and we do it because they allow us to better serve our customers.
innovation
Innovation is a Requirement

You want to be able to break new ground in terms of what you can do, but that's going to be hard if we don't do the exact same thing with the resources we provide to you. We don't just keep up with the latest technology - we live on the cutting edge.

Client
The Client Comes First

Every step we take is one made with your best interests in mind. Making the most positive, meaningful impact on our clients isn't just what keeps us going - it's why we got into this field to begin with.

Integrity
Integrity Above All Else

We will always give you our unfiltered, honest opinion. If we make a mistake, we'll own up to it. We'll always shoot you straight, no matter what, and we expect you to do the same.

All It Takes is a Phone Call to Get Started

Call us at (508) 676-7800 or click the button below to schedule your "Getting to Know You" phone call with one of our senior engineers.